Customer Service FAQ

Please allow up to 2 hours to receive your login course details.  If not, please contact us and we’ll get that sorted out immediately.

Yes, the courses are responsively designed meaning they will function on all devices.

We take pride in our customer service, offering dedicated Support via email support@nurturedcareskills.co.uk or the contact form

If you have forgotten your password or would like your login details re-sent to you please reset your password here: https://ecourses.nurturedtraining.com/password/remind

Tips:
  • If you are using an access code please ensure you are logged out before entering
  • If you are copying and pasting a code ensure no empty spaces are copied
  • Check your email address is spelled correctly
If you need any further help or questions please let me know

Course FAQs

You can access the course 24 hours per day, 7 days per week

Category: Course FAQs

For the CPD accredited courses as a guide, level 1 is 1 hour, level 2 is 2 hours and level 3, 3 hours.

Category: Course FAQs

The main benefits are as follows:

Gain new skills
Improve job prospects
Enhance employment opportunities
Improve career satisfaction
Tracks prior learning
Up-to-date with your job requirements
Enhance your CV
Help lead the way to further education
Dedicates Commitment and value
Preparation for promotion

Category: Course FAQs

A pass mark of 75% is required.

Category: Course FAQs

No, Our statutory, mandatory and specialist care training courses are delivered in line with the relevant UK legislation and recommended practice mapped and aligned to the QCF framework and the below organisations.

  • Continuing Professional Development (CPD)
  • Alignment to the Skills for Health’s Core Skills Training Framework (CSTF)
  • Care Quality Commission (CQC)
  • Health and Safety Executive (HSE)
  • National Institute for Health and Clinical Excellence (NICE)
  • The Resuscitation Council (UK)
  • Qualifications and Credits Framework (QCF)
  • Nursing and Midwifery Council (NMC) revalidation for registered nurses and midwives
Category: Course FAQs

You get 24/7 Unlimited Accesses For 12 Months

Category: Course FAQs

Yes, they are aligned and mapped to key frameworks

Category: Course FAQs

The exam is included in the price.

Exam retakes – We offer unlimited retakes at no extra cost.

Category: Course FAQs

For the CPD courses, the below is a guide

Level 1 course = 1 CPD Point (1 hour)

Level 2 course – 2 CPD Points (2 hours)

Level 3 course – 3 CPD Points (3 hours)

Category: Course FAQs

We do not offer NVQ`s at this time

Category: Course FAQs

You would receive one certificate per course subject, so if you brought a bundle with 3 courses , you would receive 3 certificates, 1 per course

Category: Course FAQs

We are accredited by the CPD Accreditation Group

Category: Course FAQs

Our courses refresh on current training, increase awareness or further develop knowledge.  Whilst they follow frameworks they are not part of Ofsted.

Category: Course FAQs

To take the Level 3 qualification, you must be working in a care setting already. For the Level 2 qualification, you may have no previous experience, or you might be working in care and want recognition for your current skills.

Category: Course FAQs

The certificates do not expire however best practice suggests a renewal period of 3 years for training. The recommended renewal date of is printed on your certificate. Please check with your employer for their best practice and renewal policy.

Category: Course FAQs

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