Mandatory training plays a crucial role in ensuring NHS care staff, nurses and other health and social care workers provide a high level of care to its patients and service users across the board.

Therefore, completing statutory and mandatory training is a key investment that NHS, healthcare employers, and care professionals can make for the good of the profession.

The online mandatory courses below help ensure that you’re grounded in and consistently compliant with the solid principles and standards of care, thus are compulsory for care workers.

These training modules should be completed by all health and social care staff working within CQC regulated environments.  These include:

  • Domiciliary Care Workers
  • Home Care Workers
  • Care Assistants
  • Support Workers
  • Adult Social Care Workers
  • Residential Home Staff
  • Nursing Home Staff
  • Carers

We’ve created various mandatory training packages tailored to different roles and care environments, so choose the care training modules that are most suited to your specific care environment.

If you’re an agency care worker, please check with your locum/recruitment agency regarding the specific mandatory care training modules that you require to meet their compliance requirements.

These courses have been designed for new and experienced care professionals alike (including other care workers working in community settings across the UK).

If you’ve already completed statutory and mandatory care training before, these courses will serve as refreshers and provide you with the key legal and professional issues as specified in the Skills for Care and CQC recommendations for health and social care providers (including domiciliary care agency staff).

So, What Exactly Is CQC Mandatory Training? And Why Is It Important?

It’s the training you’re expected to complete in order to be compliant with statutory requirements (e.g. Health and Safety at Work Act), as well as those of your local authority and the requirements specified by the CQC.

Whilst all care organisations have a legal responsibility to provide staff with Health and Safety awareness training and fire safety, you as a care professional have a responsibility to ensure your knowledge and skills are up to date in certain areas.

For example,  if you’re involved with preparing food or assisting at meal times, then food safety and hygiene training will also be a mandatory requirement for you.

Below you’ll find the main courses that are mandatory as a result of them being statutory requirements:

Types of Training Requirement Source
Health & Safety Statutory requirement (Health & Safety at Work Act 1974)
Fire Safety

Statutory requirement (Health & Safety at Work Act 1974)

Regulatory Reform (Fire Safety) Order 2005

Equality, Diversity & Human Rights

Human Rights Act 1998

Equality Act 2010

Infection Prevention & Control

Health and Social Care Act 2008

Code of Practice on the Prevention & Control of Infection and Related Guidance (Dec 2010)

Manual Handling

Manual Handling Operations 1992 as amended

Management of Health & Safety at Work Regulations 1999

Safeguarding Adults CQC
Safeguarding Children CQC

Optional/Additional Mandatory Training Modules

Here are a few other mandatory courses you could consider in your role as a care professional:

The Difference Between Mandatory & Statutory Training

Mandatory training differs from statutory training in that they are usually made compulsory by your organisation to ensure that all employees are competent in particular areas.  This helps reduce risks, follow guidelines and comply with their policies.

Statutory training is required by law or a statutory body, such as the Care Quality Commission, who has instructed the organisation to carry the training to meet legislative requirements.

The Purpose of Mandatory Care Training

  • Helps care staff to meet the UK statutory requirements
  • Guided by standards set by Skills for Care, Health Education England and Skills for Health UK, Core Skills Training Framework (CSTF)
  • The Care Quality Commission (CQC) guidance for care staff