​​​​​​Staff Training for Health and Social Care Organisations​​​​​​

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Staff training for health and social care organisations can be complex but an integral part of what you deliver.

Today, health and social care is competitive and you'll need to ensure that your organisation and care staff operate at a high level.

Before looking at the training available for your staff, you may be interested to know the benefits of why staff training for health and social care teams is important and how it can lead you to developing and maintaining a competitive edge whilst achieving your business goals.

why Staff training Is important in health and social care

In 2017, the Competition and Markets Authority published a study titled Care Homes Market Study 2017.  They found that the cost of care was not the main factor in decision-making for self-funders and their family members.

​Instead, care providers stated that the quality of care was the main way they attracted customers/clients - and that the quality of staff was key to establishing, providing, and evidencing this quality of care.

For sure, where you're located and the facilities available play a part in choosing a care home or domiciliary service.

However, by far, your true asset is your staff team.  Many people seeking care provision will do their due diligence to discover whether the quality of care is up to par.

If your care home or organisation are staffed with people with high level and specific qualifications, where continuous professional development (CPD) is on the list of priorities, you'll stand a better chance meeting the needs of your users and your organisation.

The Benefits of staff training in health and social care

Here are five reasons why investing in the training of care home staff is critical to business success:

1. Training Staff Improves The Quality of Care You Offer Your Residents

People enter the care industry because they want to make a positive difference in the lives of the people they look after.  They're driven by the need to help others.  To do this effectively, they must be trained.  Accredited training for health and social care employees will improve their performance.

2. Improves Your CQC Rating

​People are becoming more aware of CQC ratings as a method of determining the standard of care provided.  When CQC conducts an inspection, they will want to know that you 'deploy enough suitably qualified, competent and experienced staff' to enable you to meet all your obligations under the Health and Social Care Act 2008

On its website, the CQC states that:

"To meet the regulation, providers must provide sufficient numbers of suitably qualified, competent, skill and experienced staff to meet the needs of the people using the service at all times and the other regulatory requirements set out in this part of the above regulations.

Staff must receive the support, training, professional development, supervision and appraisals that are necessary for them to carry out their role and responsibilities.  They should be supported to obtain further qualifications and provide evidence, where required, to the appropriate regulator to show that they meet the professional standards needed to continue to practice."

Little wonder that where ratings of 'poor' or 'inadequate' have been given, a significant factor is often cited as unqualified or underqualified staff and poor management of those staff.

3. Increases Loyalty and The Benefits It Produces

Training for care home staff is a key strategy to improving loyalty.  Organisations who are committed to helping their employees develop their careers will discover that those staff feel more engaged.

Employee engagement does more than increase productivity.  When employees feel valued, appreciated and part of a successful team, you'll find that you'll benefit from:

  • Lower staff turnover
  • Lower absenteeism
  • Fewer safety incidents
  • Better quality of work

With improved employee engagement, you'll also find your image improves, recruitment costs fall and it becomes easier to attract talented people to work for you.

4. Training Staff Increases Business Opportunities

With more highly qualified staff and with employees qualified in a wider range of related disciplines, your care home or domiciliary services will have the opportunity to offer new services to clients.

This increases business opportunities for your care home or domiciliary services, attracting new and different clients in higher-margin care offerings.

5. Increase Dignity and Choices for Residents

With more highly skilled staff, your residents will be better cared for.  Your staff will better understand the needs of your service users or residents.  They will treat them as equals, giving control of care to the resident.

With more choice and greater autonomy, a resident will live a more dignified life in the care home.

Training of staff takes care homes and domiciliary care to a new level.

Residents are discomforted by high staff turnover, and clients don't want to pay good money to a care home that regulators don't consider offer a satisfactory level of care.

Staff training in health and social care increases loyalty and decreases absenteeism and staff turnover.

People today consider care as a consumer choice.  They will consider the attitude and enjoyment of employees and care provided by staff before cost.

To help them make the choice you want them to make, staff training for health and social care organisations is simply essential.

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Ready to get your staff team trained and compliant?

​What makes us A great choice...

Fast & easy evidence  & compliance

CPD accredited

Trusted by providers

3 pricing options - Pay as you go, bulk credit & per user

Dedicated support

No monthly fee

No sign up cost

No contract tie in

​Why Company's Love Our Training Courses ​& compliance Matrix

  • Administrative access to learner profiles
  • User friendly interface
  • No charge to use the learner management system (LMS)
  • Option for FREE certificate download available to the learner or​ ​organisation
  • Records kept indefinitely
  • Assist in planning future training needs
  • Regular course updates
  • Learners are able to complete the course in bite size pieces
  • Portal whitelisting and branding
  • Option to set the pass rate and grading
  • Discretionary control for the amount of resits
  • Upload your own company policies and procedures
  • Full reporting with evidence of all learning and certification remaining on our system for future reference
  • Multi Device access on a desktop, laptop, tablet or mobile device
  • No fixed term contract
  • Prices from £0.99p with a choice of pay as you go, bulk purchase or per user
  • Accessible and highly interactive training
  • Real time management reporting and analysis, easily keep track of candidates
  • Certification management with instant access to learner certificates
  • Course reminders via email 12 weeks before
  • Quality cost effective training, no reduction in content
  • Evidence compliance Instantly to your CQC inspector or management
  • Courses written by industry experts
  • Regular course updates
  • Audit trail easily accessible with training logs
  • Certificate awarded on completion of the training course
  • Set a course expiry date of either 6,12, 24 or 36 months from the date the Assessment is successfully completed.

​So How Does It Work?


Create an Account

Account Set up is free, and we can set you up in a minute or two.


Select A Payment Option

Option 1 - Pay As You Go with no minimum spend and no long term contract. 

Option 2 - Bulk Credit Purchase -The more you buy the more you save! 

Option 3 - On a per user basis with unlimited access to the system from 0.99p


Create The Learner

Simply enter the learner’s name and email address and the learner will get notified of their learning portal. An access code can be created if you wish to access the course on your company computers.


Enroll ​On Course

You assign the course to the learner giving you full control of the process.


Monitor Staff Progress

View the progress of your staff via the comprehensive management reporting function. You will be able to see details including time of logon, course progress, course grade, the number of test attempts, who has completed or failed the test and more.


Download Certificates

On the completion of the course a certificate is available to download and print. Certificates are free. You have the option if the learner has access to them or just the employer.

​Frequently asked questions

​How do I purchase courses?

​Do I get reports and an audit trail?​

​​What are the key management functions available?

​Do I need a class room or trainer?

​What are the benefits of using a learner management system?

​​As a business can the managers only receive the certificates, not the learner?

​How much do the certificates cost and what is displayed on them?

​What if I can not pay by credit card?

​Can  more than one person train on the same course at the same time?

​​What If I have a lot of staff members that need training?

​​​I have several staff, how many credits do I purchase?

​What is a credit?

​​​How much is the cost for the learner management system?